(<= 3000 char) In your classroom, you have established policies. In your school, there are established policies. [In your job if your are not a teacher, there are established policies.] Choose one such policy that you have been rethinking. State the current policy. Based upon the ULM, how should this policy be changed [enhanced, modified, dropped]. Justify you answer in a way that demonstrates your knowledge of and ability to apply the three principles and five rules of the ULM.
Three principles:
- Learning is a product of working memory allocation.
- Working memory’s capacity for allocation is affected by pior knowledge.
- Working memory allocation is directed by motivation.
Five rules:
- New learning requires attention.
- Learning reuires repetition.
- Learning is about connections.
- Some learning is effortless, but some requires effort.
- Learning is learning.
Currently, at our office (Instructional Design & Development, Extend Education & Outreach, UNL) we hire someone who has no previous work experience if he/she has masters degree. It has caused many problems in the past. In the future hiring:
- Some work experience should be required for the future hiring; or
- A better training program for new employees should be implemented.
New employees who had no previous work or professional experience typically lacked the knowledge of what being professional means and displayed very little to no capability of learning to work as a professional. We had a hard time getting the point (about professionalism) across to them as the lacked the prior knowledge about a severe work environment and what real professionals would do and think like. They also had a difficult time making connections about different elements of business operations.
Since it is hard to find someone with both work/professional experience and a degree in the field or someone with good work experience in instructional design or technology, hiring someone with a degree in the field, but with no work experience has been the second best option. Without proper training, the work arrangement in the past simply did not work out, resulting in the termination of the employment or resignation, or it took them a whole year before they were comfortably and aptly handling the duties and responsibilities. So, there must be a more efficient and effective training process and on-the-job training system for new employees.
For anyone without prior work experience, it is a lot to handle all the logistics of business operations on the job. Without the proper prior knowledge, trying to make proper connections and process all the operational logistics on the job would easily overload their working memory capacity, resulting in little to no learning, so a set amount of time should be dedicated to an initial training period separately from the hands-on, on-the-job training.
At the same time, learning business operations requires repetitions of the operational tasks, which requires on-the-job training. I suggest designating a colleague as a trainer or mentor to help the new employee gradually transition from observing the job to performing the job on his/her own. This process will help the new employee to ease his/her anxiety that comes from lack of experience and comfortably build up his/her level of self-efficacy in the job. It could turn the initial, confusing and frustrating 6 month probational period into a more pleasant, motivating learning experience.
I also suggest teaming up the new employees with old employees for several projects at the beginning when the time for pure training cannot be accommodated. While new employees with little work experience may not be ready to take on the entire project on their own as the real job doesn’t allow much room for repeated trials and errors, failures, and mistakes for the purpose of their learning, providing them with a scaffolding through collaboration with experienced employees will ensure the successful completion of the projects and fulfilling the learning needs of the new employees.
This approach will also allow the new employees to self-reflect on their understanding of the work duties and responsibilities, put pieces together (making connections), and fill wherever they lack the background knowledge in the business operations and instructional design and technology tasks required for the job. This approach also reduces the negative impact on self-efficacy and should help increase their motivation for the work. I’ve heard a comment like, “I enjoy coming to work because of you.”
The selection of an appropriate trainer/mentor is also necessary for its success. The trainer/mentor needs to be good at collaborating with others and be willing to share the knowledge and information frequently even without being asked questions. New employees who lack the work background often do not know how different things are connected and do not ask right questions or the questions that should be asked. Also, new employees lack proper schemas to understand or process certain tasks, so things that are common to the trainer/mentor may need elaborations on the new employee’s part. So, some sort of training to cover some basics of being an effective trainer/mentor should also be designed.
I myself unofficially served as a trainer/mentor for a couple of new employees here and the above two approaches seemed to help them gradually transition to becoming a self-sufficient and independent worker as well as a self-regulatory learner.
——————
Our office has its own annual empolyee evaluation process in place. The current annual evaluation process consists of the employee self-evaluation on the work performance, evaluation by the supervisor on the work performance and goal accomplishment, and setting up operational goals and professional development goals for the upcoming year. Due to the rapidly changing work environment and circumstances for the past two to three years, the existing evaluation process may require some rethinking.
For instance, one of the evaluation criteria under the leadership category is volunteering for group projects. When I used to have a lot of extra time, I was able to volunteer to take on many tasks and responsibilities for team projects. However, due to the rapid increase in my workload (I have one of the heaviest workloads in our department; it tripled during the past four years), I have not been able to take on as many responsibilities and tasks for team projects. There are several evaluation criteria that are no longer relevant and they need to be reviewed. Knowing that I will be evaluated negatively on those criteria affects my motivation and where my priorities should be.
Setting operational and professional development goals may seem like a reasonable idea and may seem to improve the quality of the work, increase work efficiency, and promote professional growth, but it has not been working well for most people for the past two to three years partially due to the increased overall workload and mainly because goals can constantly change dynamically as our demands and needs change over time. Since successfully completing individual projects and daily operations by meeting deadlines is one of the most important operational goals and much of professional development or learning can be done through successfully completing the projects and daily operations, these additional goals (operational goals and professional development goals) that are not supposed to be integrated into daily operations and into accomplishing individual projects successfully never really had motivational properties on most of us. The main motivator for accomplishing these goals has been the annual employee evaluation, but even then, many failed to sufficiently complete their operational goals and professional goals.
To address these issues with the goal setting portion of the annual employee evaluation, the goal setting — especially the professional development goals — should be aligned with the immediate needs for skills and knowledge that are required for the daily operations